Happy Healthy Holistic

For Hub Policies, please refer to the Hub Registration Form and Booking Calendar 

 

 

For Shop Policies, Click Here

 

 

For Our GDPR Privacy Policy, Read Below: 

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Who We Are 

We are Happy Healthy Holistic, www.happyhealthyholistic.com.  We provide online and onsite Wellbeing Workshops, Community and Corporate Events, Therapy Spaces, Nutritional Food Supplements, Holistic Healthcare and Wellbeing Products, Complementary Therapies and Pamper Parties and other related products and services.   

 

We are committed to protecting your privacy and handling your data in an open and transparent way.    

 

What Information We Collect  

We may collect and process the following personal data:  

• Contact details (name, email address, phone number, and address)  

• Business details (company name, job title)  

• Payment information (if applicable, via secure third-party processors)  

• Details of any orders and/or bookings that you have placed with us and/or we have placed with you  

• Correspondence (emails and messages related to our relationship with you and/or your enquiry, booking, order or service)  

 

How We Use Your Data   

We use your personal data to:  

• Respond to and/or make enquiries  

• Provide services and/or products which you request  

• Send invoices and process payments  

• Communicate updates or changes  

• Meet legal or contractual obligations  

 

We do not sell or share your data with third parties for marketing.  

 

Legal Basis for Processing  

We process your data based on:  

• Your consent (e.g. when you fill out a contact form or request information)  

• Contractual necessity (e.g. to deliver a service)  

• Legal obligation (e.g. tax records)  

• Our legitimate interests (e.g. improving services)  

 

Data Retention  

We keep personal data only as long as necessary for our services and legal obligations.

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Your Rights  

You have the right to:  

• Access the personal data we hold about you  

• Correct inaccuracies  

• Request deletion (where legally allowed)  

• Object to or restrict processing  

• Withdraw consent (where applicable)  

• Lodge a complaint with a data protection authority  

 

If you wish to exercise any of the above rights,

please contact us at info@happyhealthyholistic.com

 

Consent   

By engaging with us you are giving your consent for us to hold the data necessary under this GDPR Privacy Policy, to complete any interactions relevant to our engagement and we will only use your data for that specific reason only.   

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.   

 

Email Marketing   

With your permission, we may send you emails about our latest news and services. We use WIX for email marketing and to communicate with our clients. We offer an opt-in service and offer full visibility of any of your information used by this service and the option to unsubscribe at any time.   

 

Data   

Our website is hosted on WIX’s servers. WIX stores your data on a secure and encrypted server behind a firewall.  You can find out more here.  We do not have any public facing control panels exposed nor have our own server.   

 

Payment   

If you choose to make a purchase via our website we use Stripe.  Your credit card details are processed by Stripe.  You can read their Privacy Policy in full here.   

 

Security  

We use appropriate technical and organisational measures to protect your data, to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  We do this in many ways including secure cloud storage and limited access controls.  

 

Data Breaches   

In the rare occurrence of a data breach, which would significantly harm individuals, we will seek advice from the ICO and any relevant service providers.  We will also notify anyone affected directly.   

 

Data Sharing and Third Parties  

We may share your data with trusted third parties who help us operate our business, such as:  

• Payment processors (e.g. Stripe, PayPal)  

• Email and CRM providers  

• Accounting services (e.g. QuickBooks, Xero) 

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.   

 

However, certain third-party service providers, such as payment gateways, email marketing systems and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.   

 

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this GDPR Privacy Policy.   

 

We recommend that you read the privacy policies of third-party providers, so you can understand the manner in which your personal information will be handled by these providers.  If you would like a list of third-party providers that we are currently using, please contact us at info@happyhealthyholistic.com. 

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Links   

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.   

 

Cookies   

Our website uses cookies. Cookies are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better.   

 

However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.   

 

Google Analytics  

We use Google Analytics on our website to improve customer experience and make future improvements on our website. The Google Analytics Cookie policy can be found here.  You can find out more about Google Analytics GDPR and Privacy policy here.  ​   

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Changes to this Privacy Policy   

We reserve the right to modify this privacy policy at any time, so please review it frequently.  Changes and clarifications to the Policy will take effect immediately upon posting the amended Policy on our website. 

 

General Information   

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@happyhealthyholistic.com